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Unit 3 Intro to Travel and Tourism

Page history last edited by Pam Brown 7 years, 10 months ago

 

 

HOME

 

Introduction to Travel and Tourism Home Page 

 

CAREER and TECHNICAL SKILLS

 

What the Student Should be Able to Do

ACADEMIC and WORKPLACE SKILLS

 

What the Instruction Should Reinforce

Date:  1st 9 Weeks

Added by P. Brown

Knowledge

Application

Skill Group

Skill

Description

 

3.1     Define terminology

3.1.1      Define, discuss, compare and contrast terms of the lodging industry

 

3.1.2      Compose a fictional story using 10 terms from the unit in ten minutes

Foundation

Reading

 

 

 

Writing

Comprehends written information applies it to a specific task [1.3.8]

 

Communicates a thought, idea, or fact in written form in a clear, concise manner [1.6.6]

 

3.2     Discuss types of lodging properties

3.2.1      Visit a lodging property as a group, on your own, or on the Internet to identify the property as one of the major types of hotels

 

3.2.2      Write a short report or create a computer presentation on the property you visited

Foundation

 

 

 

 

Interpersonal

 

 

 

 

 

 

 

 

Thinking

Writing

 

 

 

 

Leadership

 

 

 

 

 

 

 

 

Seeing Things in the

Minds Eye

Communicates a thought, idea, or fact in written form in a clear, concise manner [1.6.6]

 

 

Accepts responsibility for others [2.4.1]

 

Conveys attitudes and values of group to others

[2.4.3]

 

Encourages/Motivates  members of a group or team [2.4.6]

 

Organizes and processes images – symbols, pictures, graphs, objects, etc. [4.6.2]

 

3.3     Discuss the cost of lodging

3.3.1      List 10 factors that affect the cost of a room

 

3.3.2      Research the Internet for 10 different properties and develop a chart showing their different rates based on the factors affecting the cost of a room

Foundation

 

 

 

Thinking

Writing

 

 

Reasoning

Communicates a thought, idea, or fact in written form in a clear, concise manner [1.6.6]

 

Applies rules and principles to a new situation

[4.5.1]

 

Sees relationship between two or more ideas, objects, or situations [4.5.5]

 

3.4     Discuss how lodging is sold

3.4.1      Visit a hotel/motel or have a member of hotel management visit the class to explain how lodging is sold

 

3.4.2      Research newspapers, magazines,  travel agency letters or tv ads for hotel/motel advertisements; clip or video tape ads and present your findings to the class.

 

3.4.3      Visit a local travel agent or have one visit the classroom and discuss how lodging is sold in bulk

Foundation

 

 

 

 

 

 

 

 

 

 

 

 

 

Interpersonal

Listening

 

 

 

 

Reading

 

 

 

Speaking

 

 

 

 

 

Leadership

Receives and interprets verbal messages [1.2.8] Responds nonverbally to conversation [1.2.9]

Comprehends written information applies it to a specific task [1.3.8]

 

Communicates a thought, idea, or fact in spoken form [1.5.5]

 

Speaks in a clear, concise manner [1.5.12] Accepts responsibility for others [2.4.1]

Conveys attitudes and values of group to others

[2.4.3]

 

Encourages/Motivates  members of a group or team [2.4.6]

 

3.5     Discuss how the food service industry relates to hospitality, travel, and tourism

3.5.1      Visit a local restaurant or have a member of management visit the class and discuss how food service relates to hospitality, travel and tourism

Interpersonal

Leadership

Accepts responsibility for others [2.4.1]

 

Conveys attitudes and values of group to others

[2.4.3]

 

Encourages/Motivates  members of a group or team [2.4.6]

 

 

 

Click on the following link for the Chapter 3 PowerPoint

 

Click on the following link for a Study Guide for Chapter 3 Study Guide

 

 

3.1  Define terminology - see below:

 

1. Adjoining room – two guest rooms that are near or next to one another but that don’t have a door between them

2. All-suite hotel – a hotel in which all accommodations are suites instead of conventional rooms

3.  Amenities – an in-room or bathroom extra, such as shampoo, a hair dryer, an iron/ironing board, mouthwash, etc; or a hotel’s facilities such as a health club, swimming pool, business center, etc (options at the hotel)

4. American Plan (AP) – a room rate that includes three meals daily

5. Bed-and-Breakfast Rate – in England, one full breakfast daily

6. Bermuda Plan (BP) – a room rate that includes a full breakfast daily 

7. Business hotel – a hotel that targets the needs of business travelers

8. Casino resort – a resort that features extensive gaming opportunities in a destination where gambling is legal

9. Concept – the foot service elements that together address the needs and expectations of customers

10. Concierge – a person who helps guests with special requests, such as obtaining theater tickets, booking restaurants, reservations, providing transfer services, and giving sightseeing advice

11. Concierge level – a level of hotel guestrooms that features better amenities; it sometimes also refers to a private floor (or floors) with enhanced guestrooms and facilities

12. Connecting room – two guestrooms with an open-able door between

13. Continental Plan (CP) – a room rate that includes a daily continental breakfast (e.g., rolls, toast, muffins, pastries, and various beverages) 

14. Convention and meeting hotel – a hotel with numerous meeting rooms and large ballrooms that can host groups of any size

15. Converted hotel – an old castle, monastery, commercial building, etc, that is reconfigured to accommodate tourists

16. Corporate rate – a special hotel rate offered to businesses that give the hotel volume business

17. Day rate – the cost of renting a room for the day, rather than for overnight

18. European Plan (EP) – a room rate that doesn’t include any meals

19. Folio – a hotel bill

20. Food service – the industry that provides dining and food to people, usually outside their home environment

21. Hotel – a structure that provides sleeping accommodations to travelers and that usually features dining facilities and daily housekeeping service

22. Hotel occupancy – the percentage of rooms occupied in a hotel

23.  Hotel representative firm – a company that provides web- and telephone-based services through which potential guests can book their reservations for independent hotels

24. Inventory – the number of a rental company’s available cars or the number of rooms a hotel has available for occupancy

25. Junior suite – a large, oversized hotel room

26. Mega-resort – an especially large resort hotel, covering acres of land, which has many facilities and activities

27. Modified American Plan (MAP) – a room rate that includes two meals (usually breakfast and dinner) daily in the room rate

28. Property – a specific lodging facility

29. Rack rate – a hotel’s official, published rate

30. Resort hotel – a hotel that caters primarily to leisure travelers

31. Room service – the service that provides in-room dining

32.  Run-of-the House rate (ROH) – a rate guaranteeing that the guest will receive the best room available at check-in; a flat rate offered to a group, with the understanding that any rooms in the hotel may be assigned to the group members

33. Ski resort – a resort that provides a site and facilities to serve the needs of winter sports enthusiasts

34. Spa resort – a resort that provides extensive facilities for massages facials, fitness activities and healthy dining

35. Themed resort – a resort that has a strong identity, often one tied to some other place and time

36. Walking the guest – when a hotel is overbooked and the guest is transferred to another hotel

 

I will click on the following link for Chapter 3 Quizlet.

 

3.1.1  Define, discuss, compare and contrast terms of the lodging industry

 

3.1.1  Compose a story using five terms from this unit.  The story must be school appropriate. - C.  Hovis

 

 

3.2  Discuss types of lodging properties - 

Chad

3.2 Types of Lodging

·        Full Service Hotels:  Has a higher level of service which leads to a higher price. The guest room has its own bath, telephone, and television. It must have two or more stories, and the guest rooms are arranged along a shared hallway. An example of a full service hotel is a Marriott.  

·        Limited Service Properties:  Typically simpler than a full service hotel. A limited service hotel usually has a business center, fitness center, pool, and guest laundry and a guest breakfast, and some small meeting rooms. It usually has modestly priced rooms, and has the lowest operating costs. An example of a limited-service property is a Comfort Inn.     

·        Specialty Accommodations:  Small to medium sized hotels that do not offer many amenities on site. They only appeal and market to a certain demographic of travelers such as a single business traveler. Most offer full service accommodations but do not have many leisure accommodations such as a pool. An example of this would be a Courtyard by Marriott   

 

 

 

3.2.1  Visit a lodging property as a group, on your own, or on the Internet to identify the property as one of the major types of hotels - D. Roofe

The Crescent Hotel is a historic hotel in Eureka Springs, Arkansas. The 1886 Crescent Hotel & Spa is a member of Historic Hotels of America, the official program of the National Trust for Historic Preservation.

This hotel is a resort due to the activities. They have a spa, a pool, hotel tours, restaurants, and is part of the city tours.

They hold weddings, business meetings, and host their ghost tours. So, it could also be considered a business resort.

This primarily fits for leisure travelers and is most notable for its resort side. 

 

 

3.2.2  Write a short report or create a computer presentation on the property you visited - S. Land

 

3.3 Discuss the cost of lodging - Madison and Emily, and Dalton

Costs for an overnight stay, usually in a hotel, that may be taken as a federal income tax deduction if the Internal Revenue Service's criteria are met. Lodging expenses are usually a business expense that is incurred when someone must travel away from their tax home to do business. The IRS does not set a standard amount that can be deducted for lodging expenses; however several criteria must be met for the expense to be tax deductible. The expenses can also be determined by what amenities the hotel offers. The more amenities the hotel offers, the cost will be more. 

 

3.3.1 Ten Factors That Affect the Cost of a Room -  Taylor

Location

Time of Year

Brand Names of Hotels

Discounts to Group Members of Specific Organizations

Room Size

Amenities

Smoking or Non-Smoking

The Number of Employees Needed to Maintain

Services Provided

Demand

 

 

3.3.2 Research the Internet for 10 different properties and develop a chart showing their different rates based on the factors affecting the cost of a room - see chart below - US and World Hotel Rates Chart.

 

3.4  Discuss how lodging is sold - D. J. 

 

Lodging is sold all the time. One example is hotels. You have to buy hotel rooms which are a type of lodging. Another example is buying houses. A house is a type of lodging. Lodging is sold in many types of way. It is mostly sold around high tourism areas.

 

3.4.1  Visit a hotel/motel or have a member of hotel management visit the class to explain how lodging is sold - (Research how lodging is sold)- J.T.

Lodging is the selling of a room or cabin by the company. Lodging can be houses, hotel rooms, or renting houses for an extended period of time.  Lodging is sold through advertisement and location of the company. 

 

3.4.2 Research newspapers, magazines, travel agency letters or tv ads for hotel/motel advertisements; clip or video tape ads and present your findings to the class.

 

3.4.3 Visit a local travel agent or have one visit the classroom and discuss how lodging is sold in bulk (Research and explain how lodging is sold in bulk).

 

3.5  Discuss how the food service industry relates to hospitality, travel, and tourism - PowerPoint   S. Ashby

 

3.5.1  Visit a local restaurant or have a member of management visit the class and discuss how food service relates to hospitality, travel and tourism - Serena and Kelby

 

 

 

Using Exam View, print out a study guide for the O-Drive Test for Travel and Tourism - Chapter 3

Using Exam View, take the O-Drive Test for Chapter 3 (located under Travel and Tourism).

 

 

Click on the following link for information on

 

Careers in Lodging

 

 

 

Chapter 3 Study Guide - All Students

 

 

  1. A _______ is defined as a structure that provides sleeping accommodations and usually has dining facilities with housekeeping services.

  2. There are ______ basic types of hotels.

  3. The three basic types of hotels are __________, __________, and _____________  ___________ .

  4. A resort caters primarily to ___________  travelers.

  5. A ________ is associated with recreational facilities such as beaches, ski areas, deserts, and theme parks.

  6. An all-inclusive resort would have one ______ for staying there which would include meals, lodging and activities.

  7. A spa is associated with __________, massages, facials, and health enthusiasts.

  8. A casino resort is associated with _____________ and gaming.

  9. A _______  _______ has a string identity, often ties to a certain place or idea.

  10. A __________ hotel is also called a corporate hotel.

  11. A business hotel is usually near the business center or airport and targets _______ travelers.

  12. Amenities at a business hotel may include ________, phones, fax, desks, and copiers.

  13. An all-suite hotel usually has at least ____ rooms for the traveler.

  14. All-suite hotels may have ________ to cook in for business or leisure travelers.

  15. Motels, motor hotels or motor inns are usually considered ________, and accessible by car.

  16. Motels usually have exterior doors that access the ___________ ___________.

  17. Motels usually do not provide ____________ dining.

  18. A ____________ lodging is usually made up of simple rooms.

  19. Limited service lodging usually has no ______ or exercise area.

  20. An extended stay lodging property resembles small ____________ with kitchens.

  21. An extended stay property can by rented by the day, the week, or ____________.

  22. Condos are like ___________, which are owned by individuals that pay fees for upkeep.

  23. With a time-share, you purchase a block of ____________ to stay there, not the building.

  24. A bed & breakfast (B&B) is usually an old home converted into a _______________.

  25. A B&B may have only a few rooms and usually serves _________ as the main meal.

  26. Lodges are in rural areas and may be near ______ parks, rivers, lakes and back-woods.

  27. A _________ ranch has an American West theme and is associated with horses and cowboys.

  28. Lodging properties may be owned by ____________ or franchise chains.

  29. Independent people may own hotels and motels and not be affiliated with a ________ or franchise.

  30. There are many brand names for motels and hotel and a brand may represent different ___________.

  31. The ____________ rating system was set up to represent the quality of a property.

  32. The more stars you have the higher ___________ of the hotel.

  33. With hotels, you will usually find that the higher the quality the ________ the price.

  34. The cost of rooms may be determined by the quality of the ______________.

  35. Facilities such as health clubs, golf courses, and pools also help determine room __________.

  36. The service level of a property means the number of ____________________ ratio.

  37. The exact __________ of a property may effect the room rate. (beach, ski area, shopping, attractions)

  38. Rooms may seasonal, having a _______ season and then an off-season when demand is low.

  39. Casinos often have ________ cost rooms because they want you there to gamble.

  40. Famous name hotels may charge high rates because of they are __________ sites

  41. Rooms for a conference may cost less because the group ____________ big blocks of rooms.

  42. The day of the week may affect the cost of a room: weekends are usually ________ near airports.

  43. The cost of a room may be determined by how long you stay, how many ________, and group rates.

  44. You can make a reservation by phone, web site, fax, e-mail or regular ________________.

  45. A guaranteed reservation is usually made with a ________ _______ , check or money order.

  46. A guaranteed reservation usually requires a ________ for the first night.

  47. A guaranteed reservation will hold the room no matter when the customer ______________.

  48. Hotels make other money with weddings, anniversaries and ______________.

  49. Hotels also can make extra money by renting _______________ to travelers.

  50. All hotels have rooms for the _______________ challenged.

  51. Most rooms are ready to be occupied by __________ in the afternoon.

  52. Many hotels have free __________ to and from the airport.

  53. Most large hotels have 24-hour __________ service.

  54. Many luxury hotels have _____________ service where staff members remove bedspreads for you.

  55. Food service is a vital part of the _______________ industry.

  56. Over ______ percent of the jobs in America deal with food service.

  57. Food service industry provides food and dining for families usually outside their __________.

  58. Food service does not include ___________.

  59. Table service usually has a greeter, ________ that takes your order and a cashier to take your money.

  60. Banquet service usually serves everyone the same _____________ at about the same time.

  61. Cafeteria service has guests pick up _______ and select their food, pay, then eat.

  62. Buffet service usually has one _________ to cover the cost of the entire meal.

  63. _______ _______ is when a guest orders from a special in-room menu and the meals are brought to the room .

  64. Fast food service is usually walk-up or _______ ______ and order food, pay, and take it away.

  65. Delivery service is food that is prepared then ___________ to your door.

 

 

 

#1 HOTELS IN THE UNITED STATES - All Students 

 

  1. Research the Internet:  using Google

  2. Find the Top 10 Hotels in the U.S.

  3. Make a list of the hotels and web sites for each of these

  4. From the list, choose one hotel to research and complete a PowerPoint indicating:  location, history of the hotel, amenities, price, special packages for certain times of the year, special packages for certain events, interesting locations near the establishment, miscellaneous facts, etc.

 

HOTEL NAME

CITY   

$ RACK

RATE

WEB SITE

 

1.

 
 
 
 

2.

 
 
 
 

3.

 
 
 
 

4.

 
 
 
 

5.

 
 
 
 

6.

 
 
 
 

7.

 
 
 
 

8.

 
 
 
 

9.

 
 
 
 

10.

 
 
 
 

 

A. Davis submitted the example below: 

 

Top 10 Hotels in the USA

 

Hotel Name

Location

Rack Rate

Website

Ponte Vineyard Inn

Temecula, California

Book from $270

www.pontevineyardinn.com 

Icona Diamond Beach

Wildwood Crest, New Jersey

Book from $150

http://iconaresorts.com/

Casablanca Hotel Times Square

New York City, New York

Book from $234

http://www.casablancahotel.com/

Inn at The Market

Seattle, Washington

Book from $235

http://www.innatthemarket.com/

Shore Lodge

McCall, Idaho

Book from $229

http://shorelodge.com/

Sanat Maria Suites

Key West, Florida

Book from $639

http://www.santamariasuites.com/

Tivoli Lodge

Vail, Colorado

Book from $349

http://tivolilodge.com/

The Canyon Suites

Scottsdale, Arizona

Book from $729

http://www.canyonsuites.com/

Villas of Grand Cypress

Orlando, Florida

Book from $429

http://www.grandcypress.com/

The Langham Chicago

Chicago, Illinois

Book from $288

http://www.langhamhotels.com/en/the-langham/chicago/

 

 

 

 

 

 

 

 

Click on the following link to view some of the Top Ten Hotel in The United States.

 

 

 

 


 

 

 

 



 

#1 HOTELS IN THE WORLD - all students

 

  1. Research the Internet:  using Google

  2. Find the Top 10 Hotels in the World

  3. Make a list of the hotels and web sites for each of these

  4. From the list, choose one hotel to research and complete a PowerPoint indicating:  location, history of the hotel, amenities, price, special packages for certain times of the year, special packages for certain events, interesting locations near the establishment, miscellaneous facts, etc.

 

HOTEL NAME

CITY & COUNTRY

$ RACK

RATE

WEB SITE

 

1.

 
 
 
 

2.

 
 
 
 

3.

 
 
 
 

4.

 
 
 
 

5.

 
 
 
 

6.

 
 
 
 

7.

 
 
 
 

8.

 
 
 
 

9.

 
 
 
 

10.

 
 
 
 

 

Click on the following link to view PowerPoints from some of the top ten hotels in the World.

 

Submitted by: M. Kimble

Hotel Name

City & Country

Rack Rate

Website

Montage Laguna Beach

Laguna Beach, California

$499+

https://www.kayak.com/Laguna-Beach-Hotels-Montage-Laguna-Beach.27472.ksp

Four Seasons Resort Hualalai at Historic Ka’upulehu

Kailua-Kina, Hawaii

$945

avg/night

http://www.orbitz.com/hotel/United_States--HI/Kona_(Big_Island_of_Hawaii)/Four_Seasons_Resort_Hualalai.h288151/

Jade Mountain

Soufriere, St Lucia

$1,415 Lowest price

http://www.hotels.com/ho245944/jade-mountain-resort-soufriere-saint-lucia/?PSRC=G21&dateless=true&gclid=CMTDrqeM88oCFQ6oaQode1EOig&hotelid=245944&rffrid=sem.hcom.US.google.003.003.02.s.kwrd%3DZzZz.sNTN5gwlp.0.70951638603.1020tam18715.d.c

Amanyara

Providenciales, Turcks & Caicos

 

 

Belmond Maroma Resort & Spa

Riviera Maya, Mexico

Rates from

$765.00

per night (ex tax)

https://smithhotels.com/luxury-hotels/belmond-maroma-resort-and-spa

Cap Juluca

Maundays Bay, Anguilla

From US$995/night

http://www.onlyanguilla.com/cap-juluca/index.php?gclid=CPjbmeqO88oCFVGAaQodApoHVw

Dorado Beach A Ritz-Carlton Reserve

Dorado, Puerto Rico

$398

avg/nigh

https://www.homeaway.com/vacation-rental/p275294?k_clickid=f7f2a6b2-4e44-4dbd-9611-5d7f82fae9fd&gclid=CMexrJeP88oCFQMQaQodf38H6A

Laucala Island Resort

Laucala Island, Fiji

$4,800

avg/night

http://www.orbitz.com/hotel/Fiji/Nadi/Laucala_Island_Resort.h1002511/?kspid=102&kscid=233724&ksaid=470404&kskid=18804028&mtn=b&keyword=_inurl%3Awww.orbitz.com%2Fhotel%2Ffiji%2Fnadi%2Flaucala_island_resort.h1002511&crid=71136804676&ap=1t1&dv=c&dvm=&epi=f7f2a6b2-4e44-4dbd-9611-5d7f82fae9fd&gclid=CJ6Yla-P88oCFQgxaQodlDoIjQ&dclid=CPjYpq-P88oCFU5vMAodxNsL6A

Ocean House

Reader's Choice Winner

Watch Hill, Rhode Island

‎ $475 - $1,605 (Based on Average Rates for a Standard Room)

http://www.tripadvisor.com/Hotel_Review-g54122-d1723668-Reviews-The_Ocean_House-Watch_Hill_Westerly_South_County_Rhode_Island.html

Hotel Santa Caterina

Amalfi, Italy

 

 

 

 

 

 

 

 

 

THE STUDY GUIDE FOR CHAPTER 3 TEST IS LOCATED ON THE O-DRIVE UNDER TRAVEL AND TOURISM TESTS

 

THE TEST FOR CHAPTER 3 IS LOCATED ON THE O-DRIVE UNDER TRAVEL AND TOURISM TEST.  I WILL USE EXAM VIEW PLAYER TO ACCESS THIS TEST.  WHEN I AM FINISHED WITH THE TEST, I WILL TAKE A SCREEN SHOT OF THE FINAL GRADE TO SAVE TO MY HOME DRIVE.  I WILL TURN IN THE SCREEN SHOT PAGE TO MRS. BROWN FOR A GRADE IN THE GRADE BOOK.